Privacy Policy

At Esteem Cars, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (www.esteemcars.co.nz) or interact with us in person, over the phone, or through digital channels.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and postal address
• Vehicle Interest & Preferences: Details about vehicles you enquire about or save
• Finance Information: If applying for finance, we may collect employment and income details (handled securely)
• Website Usage Data: IP address, browser type, pages visited, time spent on site, referring website, etc.
• Cookies & Tracking Technologies: Used to enhance your browsing experience

2. How We Use Your Information

We may use your information for the following purposes:

• To respond to your enquiries or vehicle interest submissions
• To process financing or trade-in applications
• To notify you about stock updates, promotions, or special offers
• To improve our website performance and customer experience
• To comply with legal and regulatory obligations

You may opt-out of receiving marketing emails at any time by clicking the unsubscribe link in our communications.

3. Sharing of Personal Information

We do not sell or rent your personal data. However, we may share it with:

• Authorised financial partners to assist with your finance application
• Vehicle transport or service partners, if required for delivery or maintenance
• Government agencies, when legally required to do so

All third-party service providers are contractually bound to protect your information.

4. Data Storage and Security

We store your personal information securely using reputable hosting providers and encryption technologies. Access is limited to authorised personnel only. While we take all reasonable steps to protect your data, no system is completely immune to risks.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your personal information
• Correct any inaccurate details
• Request removal of your data (subject to legal and contractual obligations)

To request access or make changes, please contact us using the details below.

6. Links to Other Websites

Our website may include links to third-party websites. We are not responsible for their content or privacy practices. Please read their policies separately.

7. Changes to This Policy

Esteem Cars reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the effective date updated accordingly.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Esteem Cars
📧 sales@esteemcars.co.nz
📞 0800 227 777